(For Donation Items Sent to Recovering Hands)
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should therefore be read together with our main Terms.
Please review this Shipping & Delivery Policy carefully when sending donation items to Recovering Hands.
WHAT ARE OUR SHIPPING & DELIVERY OPTIONS?
- Direct Drop-off (In-Person Donation)
You can directly deliver donation items to our location.
Working Hours:
We are open and available 24/7 to receive donation items.
- Courier Delivery
You may send donation items to us through any courier service of your choice.
We accept parcels sent through:
India Post
DTDC
Professional Courier
Delivery
Amazon / Flipkart / Online Store Direct Deliveries
Any local delivery service
In some cases, third-party courier partners may handle the delivery process.
INTERNATIONAL DONATION ITEMS
Yes — we accept donation items from foreign countries.
Supporters can ship items from abroad through any international courier service.
DELIVERY UPDATES
Once your parcel is shipped, the courier service may provide you with tracking information.
Please share the tracking number with us for smooth delivery coordination (optional).
QUESTIONS ABOUT RETURNS?
Since we only receive donation items, return options are not applicable.
However, if a parcel is damaged, misplaced, or undelivered, please contact your courier service directly.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
Recovering Hands
📧 Email: info@recoveringhands.org
📞 Phone: 78455 06108
📞 Phone: 90949 60478
📍 Donation Address:
Recovering Hands
No. 15/6, Kanagasabai Cross Street,
Bharathi Nagar, Nesapakkam,
Chennai – 600078