Last updated: August 24, 2024

Thank you for supporting www.recoveringhands.org.

If, for any reason, you are not completely satisfied with a purchase or donation-related item, we invite you to review our Refund and Return Policy. This policy explains your rights and our responsibilities regarding refunds and returns.

Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings defined below. These definitions apply whether the words appear in singular or plural.

Definitions

For the purposes of this Refund Policy:

Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to:
Recovering Hands,
No. 15/6, Kanagasabai Cross Street,
Bharathi Nagar, Nesapakkam,
Chennai – 600078, Tamil Nadu, India.

Goods refer to items offered for sale or provided through the Service.

Orders mean a request by You to purchase Goods from Us.

Service refers to the Website.

Website refers to www.recoveringhands.org

You means the individual accessing or using the Service, or the organization on whose behalf such individual is using the Service.

Your Order Cancellation Rights

You have the right to cancel your order within 7 days without providing any reason.

The cancellation window lasts for 7 days from:

The date you received the Goods, or

The date a third party (other than the courier) receives the Goods on your behalf.

To exercise your right to cancel, you must notify us clearly through:

📧 Email: info@recoveringhands.org
📞 Phone: 78455 06108
📞 Phone: 90949 60478

We will issue a refund within 14 days from the day we receive the returned Goods.
Refunds will be made using the same payment method you used for the Order, with no additional fees.